Privacy Policy

Effective Date: January 1, 2026

Last Updated: January 2026

1. Introduction

Trovigard Security Corp. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide to us, including but not limited to:

  • Contact information (name, email address, phone number, mailing address)
  • Business information (company name, industry, business address)
  • Service inquiry details and preferences
  • Payment and billing information
  • Communications and correspondence

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and time spent on site
  • Referring website or referral source
  • Cookie data and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing and fulfilling your requests and transactions
  • Communicating with you about services, updates, and promotional offers
  • Responding to your inquiries and customer support requests
  • Personalizing your experience on our website
  • Analyzing usage patterns and website performance
  • Detecting, preventing, and addressing fraud, security, and technical issues
  • Complying with legal obligations and regulations

4. Legal Basis for Processing (GDPR/PIPEDA)

Where applicable under the General Data Protection Regulation (GDPR) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), we process your personal information based on:

  • Consent: When you explicitly consent to our processing
  • Contract: When processing is necessary to fulfill a contract with you
  • Legal Obligation: When required by law
  • Legitimate Interests: When processing serves our legitimate business interests
  • Public Task: When processing is necessary for a task in the public interest

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who assist us in operating our website and conducting business, including payment processors, hosting providers, and customer support platforms. These service providers are contractually obligated to use your information only as necessary to provide services to us.

5.2 Legal Compliance

We may disclose your information when required by law or when we believe in good faith that such disclosure is necessary to comply with applicable legal processes, government requests, or enforce our terms and conditions.

5.3 Business Transfers

If Trovigard Security Corp. is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

6. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data in transit
  • Secure password storage using industry-standard encryption
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. The retention period may vary depending on the type of information and the context of processing.

When information is no longer needed, we securely delete or anonymize it. If deletion is not possible, we will isolate and restrict access to the information.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request access to the personal information we hold about you.

8.2 Right to Correction

You have the right to request correction of inaccurate or incomplete information.

8.3 Right to Erasure

You may request deletion of your personal information, subject to certain legal exceptions.

8.4 Right to Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

8.5 Right to Object

You may object to certain processing activities, including direct marketing communications.

8.6 Right to Withdraw Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at admin@trovigard.shop.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

9.1 Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytical Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to track advertising effectiveness

9.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to external websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your information.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and notify the parent or guardian.

12. International Data Transfers

Trovigard Security Corp. operates in Canada and California. If you are located outside these jurisdictions, your information may be transferred to, stored in, and processed in Canada or the United States. By using our services, you consent to such transfers, which may be subject to different data protection laws than your country of residence.

13. Marketing Communications

We may send you promotional emails and marketing communications about our services, updates, and special offers. You can opt out of marketing communications at any time by:

Opting out of marketing communications will not affect transactional or service-related messages.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. To exercise these rights, please contact us at admin@trovigard.shop.

15. Canada Privacy Rights (PIPEDA)

If you are a Canadian resident, your personal information is protected under the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access, correct, and request deletion of your personal information. You may also file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights.

16. Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable laws, without undue delay.

17. Privacy Officer

We have appointed a Privacy Officer responsible for overseeing our privacy practices and ensuring compliance with applicable regulations. For privacy-related inquiries, please contact:

Privacy Officer

Trovigard Security Corp.

1055 Dunsmuir St., Vancouver, BC V7X 1L4, Canada

admin@trovigard.shop

18. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Trovigard Security Corp.

1055 Dunsmuir St., Vancouver, BC V7X 1L4, Canada

Email: admin@trovigard.shop

Phone: +1 604 682 9951

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

20. Acknowledgment

By accessing and using Trovigard Security Corp.'s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions. If you do not agree with any part of this policy, you must discontinue your use of our services immediately.

Disclaimer: The information on this website is for general informational purposes only and does not constitute legal advice. "Trovigard Security Corp." does not establish a solicitor-client relationship through this website. For legal advice specific to your situation, please consult a qualified solicitor.
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